Therapy fund recipients and providers must be: at least 18 years old located/licensed in the U.S to be eligible for the Lotus Therapy Fund.

Frequently Asked Questions – Asian Mental Health Collective

Directory Providers

Information for providers looking to create or update their directory listing

How do I join the therapist directory?

Please complete the AMHC Therapist Directory New Provider Application form.

Application turn-around time is currently 4-6 weeks. Please read the application carefully— duplicate or incorrectly submitted applications will be delayed or voided.

Where do l update my profile?

To update any detail of your listing, please visit our Update Therapist Profile Instructions document.

Why aren't my profile updates showing?

Check to make sure that you have updated your “Therapist” profile (shown in Step 7 of the Update Therapist Profile Instructions)

If you are not able to access your therapist profile from the “Therapists” tab, you may need to manually set a new password on your WordPress profile (screenshot below).

If you are still unable to access your therapist profile after that, try logging out and logging back in.

If you have any further issues, please reach out to it@asianmhc.org.

How often should I update my profile?

You should update your profile whenever the nature of your practice changes.

The most common example is a directory provider having a full caseload; in this case, the provider enters their listing to add wording stating they are at capacity and removes the LTF provider logo from their listing.

Can you help me log back into my directory listing?

First, please try clicking “Lost your password?”, highlighted below.

If this process does not work, please reach out to it@asianmhc.org with your request. After a brief identity check to ensure you are the genuine owner of the account, we will help you reclaim your old account or create a new account.

I want to close my listing. How do I do this?

When entering your listing settings, find the “Publish” box and change the visibility from “Public” to “Private”. This will ensure your listing is inaccessible to any directory user.

If you would like to completely remove your listing, click the red-text that says “Move to trash.”

Please note that AMHC cannot restore listings from the trash.

How can I become a Therapy Fund provider?

Thank you for your interest!

If you are not yet on our directory, please fill out our Therapist Directory New Provider form. We process applications in 4-6 week batches.

Please send an email to therapy@asianmhc.org with the following subject line:

[Existing Provider] FirstName LastName – License Verification

For example: [Existing Provider] Ash Ketchum – License Verification

Within the email, you must attach proof of licensure for each state that you would like to be a Therapy Fund provider for. Proof of licensure can be any form of attachable media— a photo, screenshot, forwarded email, etc.— that clearly shows:

Your license type,
Name,
State of licensure,
and expiration date.

If you have further questions, please reach out to therapy@asianmhc.org with your inquiry!

Using the Directory

For anyone looking to utilize our therapist directory

How should I use the directory?

The directory has an extensive filtering system, shown below.

We highly encourage you to use these filters whenever possible. Note that for telehealth (meaning the provision of care remotely, even across state lines), you must use the “State(s) Served” filter.

I know an Asian provider who should be in the directory!

Thank you for your willingness to help grow our directory!

If you know an Asian provider who is willing to join the directory, please send them our AMHC Therapist Directory New Provider Application form.

Once I find a few providers, what then?

We recommend the following conversations and clarifications, especially if this is your first time finding a provider:

Reach out to multiple providers when beginning your search. Do not feel constrained to only one provider – it is common to switch providers in order to find your best therapeutic fit.
Many providers offer a free consultation; AMHC recommends you ask the provider if they offer this.
Providers must clarify their policy around late cancellations and reschedules; hold providers accountable to doing so.
In addition, ask if they charge for the first missed session.

Consider pricing as well. The spectrum of pricing is non-linear and differs by region. This list roughly encompasses, from least to most expensive, common available options:

In-school counseling services,
Practicums (receiving care from therapists-in-training),
Nonprofits,
Private practices

You may only see a provider who is licensed in your state of residence.

What does the "Lotus Therapy Fund" profile badge mean?

Providers with the “Lotus Therapy Fund” badge are able to provide services for AMHC’s Lotus Therapy Fund, our landmark program that provides free therapy.

How can I get free therapy through the Lotus Therapy Fund?

You can learn more about the Lotus Therapy Fund here.

Applications open on a quarterly basis, and typically remain open for a week.

Q1 application: Mid-December

Q2 application: Mid-March

Q3 application: Mid-June

Q4 application: Mid-September

To stay updated, please follow us on Instagram or subscribe to our newsletter.

About Therapy Funds

Who is eligible?

Therapy fund recipients and providers must be:

at least 18 years old
located/licensed in the U.S to be eligible for the Lotus Therapy Fund.

What's the difference between LTF and AOF?

The main differences are the recipients and funding source.

LTF is for the AMHC community at large.

AOF, funded by Asian Americans Advancing Justice | AAJC, is created to provide Asian organizers with free therapy.

Both programs are served by LTF providers.

Do recipients or providers pay at all?

No.

There is no fee for recipients to apply. Likewise, there is no fee for a provider to join our directory as a Lotus Therapy Fund provider.

Recipient applications open quarterly and remain open for one week. We announce cohort applications on our newsletter and Instagram.

Can therapy funds be used for telehealth?

LTF and AOF may be utilized for in-person or telehealth sessions. The telehealth platform must be HIPPA compliant.
Regardless of the modality, providers must be licensed in the recipient’s state of residence.

Therapy Fund Recipients

Information for recipients of LTF & AOF.

How do I find a provider?

You are solely responsible for this selection and outreach process.

To begin, visit the list of LTF Clinicians on our Therapist Directory that uses the filter “Lotus Therapy Fund Provider” for a list of active LTF providers.

Image showing where to find the LTF filter on the AMHC Therapist Directory

Look for the LTF logo on providers’ profiles to indicate their participation in the LTF program. If a provider does not have an LTF logo on their profile, this means you cannot use LTF funds to work with them.

When reaching out to a provider, you must provide your LTF code that was provided to you upon confirmation as an LTF recipient.

You are solely responsible for ensuring that you utilize and remain within the eight free therapy sessions per cohort.

For questions involving technical difficulties with the website or directory, please email it@asianmhc.org

How should I pick a provider?

We recommend the following conversations and clarifications if this is your first time finding a provider:

Reach out to multiple providers when beginning your search. You do not have to stay with a single provider for all eight sessions.
Many providers offer a free consultation; AMHC recommends you ask the provider if they offer this.
Providers must clarify their policy around late cancellations and reschedules; hold providers accountable to doing so.
- In addition, ask if they charge for the first missed session.

Otherwise, we recommend reading the provider’s blurb to see if their treatment ideology, background (whether that is ethnic, cultural, sexual, or otherwise), and specialties mesh with what you’re looking for.

Please also note that you may only see a provider who is licensed in your state of residence.

Can I switch providers at any time?

If you do not have future sessions planned with your provider, it is not necessary to notify your provider if you’re switching away from them. A small note is sufficient if you would like to notify your provider.

If you do have future sessions scheduled, you should notify your provider about session cancellations and mention you are seeking a different provider.

If you require further assistance with switching providers, please email therapy@asianmhc.org.

Please note that we cannot help you find a provider or assess therapeutic fit.

Can I use funds with a provider who isn’t on the directory?

If the provider is Asian, you may use LTF funds with them once they are in the AMHC therapist directory. They can apply to join the directory here.

We can only offer providers on our directory access to LTF reimbursement, and our directory only contains Asian providers in order to provide a culturally-conscious resource for Asian folx.

Have your current provider email therapy@asianmhc.org with the following subject line and *your* LTF Code: Rush LTF Verification [FirstName LastName] P-XXXXXX

Example: Rush LTF Verification [Ash Ketchum], P-123456

If your provider is not Asian, please find a provider from our directory to use your LTF funds.

When does the next cohort open up?

Applications open on a quarterly basis, and typically remain open for a week.

Q1 application: Mid-December
Q2 application: Mid-March
Q3 application: Mid-June
Q4 application: Mid-September

To stay updated, please follow us on Instagram or subscribe to our newsletter.

How often should I meet with my provider?

We recommend you meet weekly with your provider to ensure completion within a quarterly cohort’s 3 allotted months.

What kind of sessions can I have?

You may use LTF funds toward therapy sessions run by an LTF provider whether they are individual, couple, family, or group sessions. No matter what type of session, however, it will count as 1 LTF session.

Example: For a couples therapy session, one (1) session is billed to the LTF recipient’s funds.

You may meet in-person or via telehealth.

Am I responsible for paying?

No. AMHC is responsible for the entire cost of the session. If a provider asks you to pay them directly or requires a co-pay, do not pay them and email therapy@asianmhc.org.

What if I need more than eight sessions?

In order to continue receiving subsidized therapy past your 8 sessions, you must reapply during the next open application round. You are not guaranteed a placement, regardless of your prior involvement with LTF.

What if I need more time to use my sessions?

Please email us at therapy@asianmhc.org with your LTF code and a brief explanation of why you require a time extension.

Note that an “extension” only grants you additional time to use your allotted eight sessions. An extension does not provide you with additional total sessions.

What if I wasn’t accepted into LTF?

If you weren’t accepted as an LTF recipient, please consider exploring other mental health resources and support options available through the Asian Mental Health Collective. These include:

Additionally, please consider reapplying for the next application cycle. Applications go live every quarter– you can stay tuned for updates via our newsletter or by following us on Instagram.

I do not wish to participate anymore, what do I do?

Email us at therapy@asianmhc.org as soon as possible so we can assist someone on our waitlist.

Therapy Fund Providers

Information for clinical providers of LTF & AOF

How do I become an LTF provider?

If you are already on the directory and have not already verified:

Please send an email to it@asianmhc.org with the subject line Existing Provider Verification [YourFirstName YourLastName]

Example: Existing Provider Verification [Ash Ketchum]

If you are not already in the directory, please fill out our Therapist Directory form.

We currently process applications in 4-6 week batches.

If you are in the directory and are verified, please ensure you have the “LTF Provider” checkbox checked. Instructions can be found here, shown in step 11. If you are no longer accepting new LTF clients, uncheck the box. The LTF logo will no longer be shown on your profile.

Do I reach out to clients?

No. Your status as an active LTF provider does not guarantee you a match; matching depends on whether a client chooses to work with you. Clients are solely responsible for reaching out to providers they are interested in working with.

Can I refer a client to LTF?

You are welcome to refer people to apply for the LTF and generally spread the word about our program!

We define “referral” as sending LTF information to prospective applicants; a referral does not bestow any preference to the applicant’s recipient application.

How do I stop being an LTF Provider?

Being an LTF Provider is based on an opt-in-out system.

If you are no longer accepting new LTF clients, uncheck the “LTF Provider” checkbox. Instructions can be found here, shown in step 11.

The LTF logo will no longer be shown on your profile.

How do I invoice for a session?

We recommend using this HIPPA-compliant, standardized template to ensure your invoice is processed promptly, as it includes all necessary fields and omits unnecessary details.

Please email accounts@asianmhc.org with your invoice; we encourage you to invoice for a session within 7 days of when it occurred.

Payment for sessions will be made via direct deposit or check. It typically takes 5-10 business days to process.

If a client has reached their limit of LTF sessions, the client is responsible for their continued treatment and its payment. To prevent unexpected loss of coverage, keep track of how many sessions out of 8 the client has received.

What is the reimbursement rate?

You are paid $150 per session.

Each billable LTF session is no longer than 60 minutes. Sessions themselves may be longer, but each hour is considered a session. We cannot reimburse “partial” sessions (e.g., we cannot pay out a 1.5 hour session as $150 x 1.5 LTF sessions).

Balance billing– the act of charging a patient for the difference between your typical rate and our reimbursement rate– is strictly disallowed.

How many LTF clients can I see?

There is no limit to the number of clients a provider can see through LTF.

How do I handle late or canceled sessions?

It is suggested that providers provide a free initial consultation, as many LTF recipients are finding mental health support for the first time.

Typical standard policy is 24-48 hours notification for cancellation. Some of our clinicians opt to waive one late cancellation due to the nature of LTF clientele, as many are seeking mental health care for the first time. Regardless, AMHC defers to your practice’s policies.

If a client is late to / misses a session, this counts as one of the eight total LTF sessions.

I am an associate licensed clinician (ASW, LMSW, LAMFT, LAPC, etc), can I participate in LTF?

If your state/jurisdiction allows you to work with clients in private practice, you may participate in LTF. You are responsible for any clinical supervision requirements as well as liability insurance.

Does AMHC provide clinical supervision for providers working with LTF recipients?

No. If you are associate licensed and require supervision, you are responsible for finding supervision of your LTF cases.

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